Tokyo Train
100/124 Anzac Ave, Newtown QLD 4350, Australia
About
Tokyo Train is a highly-rated steak restaurant in Toowoomba, a local favourite. With 512 reviews and a 4.5-star rating, it offers an exceptional dining experience.
Features & Amenities
Reviews (5)
Food has always been good, but service is on par. Was greeted by a lady who maybe was the owner of the place, spoke rudely to us. Other girls were exceptionally well and were very polite. Of course a negative interaction can change your perception about a place where you often go to. Not anymore, can take business elsewhere.
Very attractive looking sushi and ramen options. ๐
Most pathetic excuse of management Iโve ever seen. A little over a week ago i ordered a $140 pickup order at 6:40 pm, confirmed and told to arrive at around 7:10-7:20. Got there at seven twenty like they told me to find out the order was never made. Called the next day just to find out what was going on and was told the order was made too late and the kitchen closes at 7:30. So do some math, order placed at 6:40. Told it would be ready 30-40 minutes afterwards. Kitchen closes at 7:30. So whatโs the excuse. Iโd understand if it was busy but 2 people in the entire restaurant at the time of pickup makes me question that. While talking to a manager on the phone the next day, every question or enquire I made was deflected or shut down and absolutely nothing was solved. I went in a few days after for dinner as I do very much like the restaurant but itโs kind of a buzzkill to listen to some poor teenager getting screamed at in the back. Whoever manages this store really has to take a look at themselves and realise thereโs more to life than incompetency and treating people half their age like animals. All in all the only good thing about this place is the food and waitresses, amazing customer service in store but anything more than that youโd have better luck talking to a wall.
This is a really popular sushi restaurant, that serves your classic sushi and also some unique sushi. Everything is delicious and well crafted. The staff are really kind as well! Just be ready and willing to wait in line for a table at busy hours.
โญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธ The food here is absolutely yummy as! Everything was so fresh and delicious, I couldnโt fault a thing. A special shout out to Jessie who was working when I visited โ she honestly made such a difference. She was soooooooooo friendly, kind and welcoming, and it really stood out. People like her deserve a raise because she made the whole experience even better. Will definitely be back here for sure!